SHIPPING POLICY

Delivery Time

Our standard delivery time is 2 to 14 working days for all orders and products.

The delivery period begins after your order has been successfully placed and received by our system.

Order Confirmation

After placing your order, you will receive an order confirmation by email.

Order confirmation emails can sometimes take a few hours to arrive. If you have not received your confirmation immediately, please do not place the order again.

We recommend checking your spam or junk folder. Your order has still been received even if the confirmation email is slightly delayed.

Tracking Information

Tracking information will be sent to the email address used when placing the order.

Tracking updates automatically every few days. It is normal for tracking not to show a new update every day, and customers do not need to do anything to activate or refresh it.

Please use the tracking link in your shipping email to follow your order.

Shipping Delays

Although we aim to deliver every order within 2 to 14 working days, a small delay can occasionally occur.

If 14 calendar days have passed, please remember that our delivery estimate is based on working days. Weekends and public holidays are not included.

If more than 14 working days have passed, there may be a slight delay. Please do not worry, your order is still on its way.

We cannot guarantee an exact delivery date.

International Shipping

We offer international shipping for our products.

Available delivery countries and shipping costs are shown at checkout. Enter your complete delivery address to see whether shipping is available to your country.

Shipping Costs

Shipping costs depend on the delivery address and destination country.

The exact shipping cost will be shown at checkout before payment is completed.

Incorrect Delivery Address

Customers are responsible for entering a complete and correct delivery address when placing an order.

If you notice a mistake in your delivery address, please contact a member of our customer service team as soon as possible.

Include your order number and the complete correct address. We cannot guarantee that an address can still be changed after the order has been processed.

Order Cancellations

Orders cannot be cancelled after they have been placed because processing begins automatically.

If you no longer want your order, you can request a return after receiving it. Please read our Return and Refund Policy for further information.

Contact

For questions about shipping, tracking or delivery, please contact:

sevenicons.nl@gmail.com

Please include your order number when contacting us about an existing order.