Returns/Exchanges

Would you like to return or exchange your order at Seven Icons?

No problem! You can return/exchange your items within 14 days of receipt. We only accept returns and exchanges when the item is damaged.

Once your order is received at our facility, your return/exchange will be processed within 7 business days. Seven Icons is not responsible for any loss during shipping, and we do not cover return or exchange shipping costs.

Return Policy

Ensure that your return meets the following requirements:

The items must be unworn. This means no creases in the shoes, no dirt, and no signs of wear.
The shoebox must be in the same condition as it arrived.
All tags (such as factory tags, extra laces, additional cards, and any other included accessories) must remain attached to the product.
Always ship your return in an extra outer box. Keep your shipping receipt safe! We are not responsible for lost return shipments.