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FAQs
What is the delivery time?
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The delivery time is between 2 to 14 working days. Depending on your location and the availability of the item. Once your order has been shipped, you'll receive a tracking link to follow your package. We always do our best to deliver your order as quickly as possible.
Can I return or exchange my order?
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Yes, you can return and exchange your order within 14 days of receiving it. See returns/exchanges for more information. To start a return, please email to sevenicons.nl@gmail.com
How do I know which size to order?
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Most of our items are true to size, so we recommend selecting your usual size. For more specific fit details, feel free to reach out to us via live chat, our team will be happy to help you find your perfect fit.
Do you ship internationally?
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Absolutely! We offer worldwide shipping. Shipping fees may vary depending on your location - full details are available at checkout.
How can I track my order?
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Once your order has been shipped, you'll receive an email with your tracking number. You can follow your package in real time using the link provided.
What if my item arrives damaged?
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We're so sorry if that happens. Please contact us within 48 hours of receiving your package, and include photos of the item. Our support team will assist you quickly with help.
Can I change or cancel my order?
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If your order hasn't been shipped yet, we can change the size of your item, please contact us as soon as possible so we can assist before your order is processed. We can't cancel your order, we have a no cancellation policy.
How can I contact you?
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You can reach us easily trough our live chat, email or social media. Our customer care team is always happy to assist you with any questions about your order, sizing, or products.